Contact Us

Real people, 7 days a week. Pick whichever channel suits you; every one of them reaches the same support team in Vancouver.

Live chat

The fastest way to reach us. Open the chat bubble in the corner of any page, 7 days a week.

Email

info@mjseedscanada.ca
Include your order number for the quickest help. Replies within one business day.

Phone and WhatsApp

+1 (800) 805-7835
Call any time; online customer service runs around the clock.

Send us a message

Fill this in and it lands straight in our support inbox. Include your order number if you have one.

Mailing address

GREEN GARDENING
16834 Saticoy St
Van Nuys, CA 91406

Mailing cash or a money order? Contact us first for the current instructions and the address that matches your order.

Before you write, the answer might already be here

Most questions are covered in our FAQ, the germination guide, and the guarantee page, including delivery timelines, payment options and replacement claims.

Every MJ Seeds Canada order includes: a germination guarantee, plain discreet packaging with no cannabis branding, and 3 to 7 day delivery from Vancouver, BC across Canada. Pay by credit card, Interac e-Transfer or Bitcoin, with free shipping over $200.

Contact questions

How fast do you reply?

Live chat is answered while agents are online, 7 days a week. Emails are normally answered within one business day.

What should I include when asking about an order?

Your order number and the email address used at checkout. For germination questions, describe the method you used so we can help properly.

Do you have a phone number?

Yes, +1 (800) 805-7835. If lines are busy, live chat and email reach the same support team.